Email us with a question, a problem or a bug. A person reads every message.
support@roomaid.appPlease say which iPhone and iOS version you are on, and what you were doing when the problem happened. Email is the only way to reach us. There is no phone line and no ticket system.
RoomAid uses Sign in with Apple or Sign in with Google. Both work with Apple's Hide My Email.
Someone already in the household shares an invite code with you, and you enter it in the app. Nothing is sent by email.
You can do it yourself in the app, at Settings, then Account, then Delete Account. It removes your account and your name from the app. You do not need to email us. Our privacy policy says what RoomAid keeps after a deletion and for how long.